What should I do on the day of the flight?

  1. Arrive early: we recommend arriving at the airport two hours before your flight departure time.
  2. Notify the airport: contact them a few days in advance to arrange a meeting time.
  3. If you did not notify them in advance: look for the designated areas at the airport where you can contact the assistance staff. 
  4. You can go to the Canaryfly counter: we will notify the assistance service for you.
  5. The assistance staff will accompany you from check-in to your seat on the plane.