NOTICE

Canaryfly temporarily ceases operations until May 31.

Due to the global health crisis, as we already know, a series of measures have been established to control contagions and reduce risks to the population. These measures include prohibiting citizens from air travel freely. This totally exceptional circumstance has led to a 98% passenger descent, which has directly affected our activity and, above all, our operation, consisting of 56 daily flights linking our islands with 5 aircraft. Although Canaryfly has always wanted to respond to this situation actively by continuing its flight schedule, due to the prolongation of the state of emergency we are obliged to close our operations until May 31.

This measure, although very painful, we believe it is necessary so that from June 1st we can yield 100% as our passengers deserve and expect from us. In fact, Canaryfly doesn't stop at all: we're going to continue to be operational on our website, social networks and the customer service phone number (928 01 85 00).

Canaryfly's growth over the last 4 years has been exponential and we firmly believe that this parenthesis is just that, a parenthesis, a few days of inactivity to gain more strength and return to the path of growth.

We thank all our passengers for their understanding, affection and trust. And, of course, to the great family of Canaryfly we send a huge hug and a lot of encouragement, because their professionalism and generosity represents the values of this airline.

Canaryfly, We'll soon fly with you.

Régulo Andrade
CEO

IMPORTANT INFORMATION

Royal Decree 463/2020, of 14th of march, which declares the state of alarm for the management of the health crisis caused by COVID-19 determines in its article 7, on the limitation of the freedom of movement for individuals, that during the validity of the state of alarm people will only be allowed to move through the public routes for certain limited activities. In this sense, and unless the ticket is purchased for the accomplishment of any such activities:

GONVERNMENT ADVISES AGAINST TRAVELING EXCEPT FOR REASONS THAT CANNOT BE POSTPONED.

In any case, in any displacement the recommendations and obligations dictated by the health authorities must be respected.

In compliance with Decree 28/2020 issued by the Canary Islands Government, we inform you that as of March 19, 2020, and while the health alert situation lasts, the passenger must present a responsible statement about the reason for his or her tripo, which must be among the permitted causes, inorder to be able to travel.

The person who does not comply with the obligation to complete this declaration or with the causes that justify the displacement will be identified and it will be reported to the General Directorate of Security and Emergencies of the Canary Islands Government, which will adopt the appropriate measures.

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